SG Casino
SG Casino
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Five Controls, One Account

You Set The Limits At SG Casino

Only players aged 18+ may play at SG Casino, and deposit limits, loss limits, session time limits, cooling-off and self-exclusion sit in every account.

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Looking For Ground Rules

What Should I Know Before I Play?

Minimum Age

18+

Licence

MGA/B2C/412/2021

National Register

BetStop

National Gambling Helpline

1800 858 858

Support Email

[email protected]

Account Controls

Controls That Sit In Your Account

Every one of these five controls belongs to you and to no one else, at any hour, in your own account.

  1. 1

    The Monthly Cap You Choose

    A deposit limit caps what you pay in across a day, a week or a month. Switch it on before your first deposit, while the budget is still clear in your head.

  2. 2

    From Loss Back To Calm

    A loss limit stops you topping up after a losing run in a set period. Put it in place on a quiet evening, not in the middle of a tense session.

  3. 3

    How Long Have I Been Playing?

    A session time limit ends play once your chosen minutes have passed. Set it when you tend to lose track of the clock rather than the money.

  4. 4

    Cooling-Off Period To Self-Exclusion

    A cooling-off period removes you from play for a short break without closing anything permanent. Choose it when you want distance rather than an ending.

  5. 5

    From One Break To A Longer Stop

    Self-exclusion blocks your account and marketing for a set period. Choose it when you already know that a break alone will not hold.

Five Quick Steps

Setting Your Limit Before You Play

Most players assume a limit means a phone call or a form, and it is far simpler than that.

  1. 1

    Sign In And Open Settings

    Sign in with your email address and password, then open the settings area of your own profile. Check that the page shows the right account.

  2. 2

    Finding The Right Section

    Look for the section that holds deposit, loss and time controls. Every option should be listed there, ready for you to choose.

  3. 3

    Deposit Or Loss First?

    Pick the control you want to change, either money or time. Start with one, so you can see how it feels before adding another.

  4. 4

    Amount And Period

    Give your figure or your minutes, then say whether it covers a day, a week or a month. Make sure the period matches how you budget.

  5. 5

    The Confirmation Screen

    Read the confirmation carefully and check the new setting appears in your account. Save it, then close the page once it shows.

Seven Signs

Get Out While It Still Feels Small

Read this when a session starts to feel heavier than leisure and you cannot say why.

By the time play stops being fun, the money has usually gone further than anyone planned. Catching it early keeps the decision small and cheap, and a limit or a pause taken at that moment is the first step back to a calmer footing.
Signs Worth Naming
Look for these in how you talk about your play rather than in what you keep.
  • You deposit again to win back a single loss
  • Hiding sessions from the people you live with
  • Betting past the point you promised to stop
  • Borrowing money to keep an account funded
  • Play starts to feel like a debt to settle
  • You cannot name your balance without checking
  • Other plans get dropped so you can play instead
When You Want Out

From Alone To Answered

National Gambling Helpline

Free, round-the-clock counselling by phone, chat and email, for players and for relatives who want to understand what is happening. It is confidential, it answers every day of the year, and it also points to local services and self-help tools. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings across the country where people who gamble sit with others in the same position, and relatives can find meetings of their own. No cost, no booking through us, just a room of people who have been there. gaaustralia.org.au

National Debt Helpline

Financial counselling for gambling debt, free of charge, on weekday business hours. Advisers help you look at what is owed, speak to creditors on your behalf and build a plan, without judgement and without a fee. ndh.org.au

Three Ways

Short Break, Long Break

The tools inside your account and the national register do different jobs, and knowing which one you want saves time.

A Few Days Away
A cooling-off period is a short break you switch on yourself inside the account, useful when you want a day or two away without closing anything permanently. It stays in place for the period you pick and play is blocked until it runs out. It is one of the controls listed with deposit, loss and session time limits.
Access Closed On Purpose
Self-exclusion closes your access for a long period and cannot be undone early, so the choice is meant to be final. You set it in the account rather than through a message to support, and it cannot be shortened once it begins.
A Register That Holds
Australia runs BetStop, the national self-exclusion register operated by the Australian Government through ACMA. It lasts at least three months and up to a lifetime, cannot be shortened, and registering takes around five minutes online, with a support person allowed to help you. betstop.gov.au
Protecting The Young

When A Young Person Reaches For Your Screen

This block covers the age rule in this household and the help open to relatives.

Your Identity Keeps It Yours
Registration is refused to anyone under 18, and proof of identity is checked before a first withdrawal. That single check keeps the account, and the money in it, out of younger hands.
Before And After The Setting
Before you hand over a tablet or laptop, switch on parental controls that block gambling sites at device level. After that change, the family machine cannot reach a casino at all.
Room To Speak Without Blame
A calm conversation, without blame, gives a relative room to speak honestly about spending. Our helpline also takes calls from worried family members and can point them to local services.
The Guardrails Explained

Read This Before You Decide

Can I set my limits from the phone app, not a computer?
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Yes. The account area holds the same controls on a mobile as on a desktop, because the settings live on your account rather than on one device. Open your profile in the casino account and the limits appear in the same place.
If I self-exclude, can I cancel it before the period runs out?
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No. A self-exclusion holds for the whole period you picked when you set it, so it cannot be lifted early. That firmness is the point: you decided while thinking clearly, and the setting keeps that decision for you. Choose the length with that in mind.
My partner plays too much. Will the helpline speak with me?
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Yes. The National Gambling Helpline takes calls from worried relatives as well as from players, on 1800 858 858 at any hour. Its counsellors can walk you through local services and practical next steps, and Gamblers Anonymous Australia runs meetings for families and friends.
Why does the casino need my age before I can play?
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Gambling here is for adults of 18 and over, so the account check confirms your age before play begins. The same check matches your name and address to the documents you supply, which keeps your account yours alone.
How do I shut my account for good rather than pause it?
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Write to [email protected] and ask for permanent closure; the support team will confirm once it is done. Closing removes access to play, so treat it as a final step and not as a break. A counsellor or the National Gambling Helpline can help you plan the days after.
Does excluding myself here stop me at other casinos?
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No. The self-exclusion in your SG Casino account covers this site only. BetStop is the national register run by the Australian Government, and joining it at betstop.gov.au stops licensed online and phone wagering providers across the country from taking your bets.